Our service

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What can bellarine property do for you?

Covering every square inch

There’s a little more to real estate than putting up a ‘for sale or for lease’ sign. When we take on a new project, we use every available resource to deliver a complete, multi-faceted and tailored property solution. With every team member striving for a premium outcome at any given price level, you can confidently step into the real estate market knowing you have total and professional support.

What you can expect from us:

  • Exceptional customer service from appraisal through to settlement of contract
  • Feedback on the same day as inspection
  • Follow up every single inspection
  • Our office and agents available 7 days a week
  • Your listing on a centralised database so all agents are working to sell your property
  • Your property showcased in our e-newsletter which is emailed to our growing database
  • Proofs of all your marketing material sent to you for approval prior to finalising
  • A team of professional & specialised administrators providing support
  • Communications via phone, SMS and email to suitable buyers
  • Registration of the details of individuals attending your open for inspection
  • Highly trained staff who are constantly building their knowledge & skills
  • A written rental appraisal from our property management team to inform potential investors
  • Management of your website listing on all major web portals
  • Employment of letterbox droppers to distribute your property brochure
  • Use of the services of a professional copywriter to market your property
  • The production and display a full colour A4 brochure in our agency window
  • Feature on our famous property mega-wall
  • Copies of your photos and advertisements will be sent to you
  • On-going feedback to keep you well informed of the market reaction
  • All offers will be presented to you so you are aware of level of interest shown from buyers
  • Placement of a for sale sign on your property
  • Negotiation skills and experience

Property management

As a landlord, you need to know you’re getting the best possible rental price and the most suitable tenants for your property. With extensive experience in leasing and maintaining rental properties, our ongoing and dedicated property management services will give you much more time to manage the most important thing – your rental income.

What we will do for you?

  • Find the most suitable tenant for your property, respecting your wishes with regards to all stipulations, including permission (or not) of pets
  • Use our database, website, and network of contacts to find a tenant for you when your property is vacant in the shortest possible time
  • List our vacant properties in our weekly e-newsletter which is sent to our growing database
  • Provide inspections by appointment, 6 days a week, including outside business hours
  • Send a written weekly report every week informing you of the enquiry level and activity on your property when it is available to rent
  • Provide you with innovative, customised marketing options/proposals to help promote your property
  • Conduct ‘open for inspections’ on your property to increase exposure to prospective tenants
  • Process application forms thoroughly within 48 hours, including TICA checks and additional background checks + 100 point ID checks;
  • Service all tenant and prospective tenant enquiries
  • Return all phone calls, emails or other written correspondence with 24 hours;
  • Place a highly visible FOR LEASE board outside your property when vacant (with your permission and body corporate approval)
  • All lease paperwork including your own copy
  • Bond lodgement with the rental tenancy authority within the legislative time frames
  • Complete a thorough entry condition report, including photos, prior to letting
  • Arrange for connection of power, gas, telephone, internet and cable TV upon request
  • Periodic inspections twice yearly (the maximum amount by law) including digital photographs of any maintenance issues requiring your instructions.
  • Provide you with prior notification of property inspections and invite you to attend
  • Managing the ingoing and outgoing tenancy
  • Pay your council rates, water rates, insurances and strata levies on your behalf if required
  • Rent collection via direct deposit or direct debit where possible
  • Experienced mediation and negotiation between landlords and tenants
  • Manage general maintenance and repairs organised in a timely manner at competitive rates
  • Liaise with body corporate (if applicable) where and when necessary
  • Provide a direct mobile line to your property manager
  • Renegotiate new lease when current lease expires
  • End of financial year reporting
  • Monies deposited in an account of your choice by electronic transfer on bellarine property payment days throughout the month
  • Provide honest and open communication at all times including market specific rent appraisals i.e. we give truthful indications of expected rent, rather than inflate a figure and then lead later to dissatisfaction. Rental prices work on supply and demand triggers and when there is an oversupply, the prices achieved are not as high as when there is a shortage. Many external factors influence this, and we are constantly monitoring the general health of the wider rental market in our region to assist us to issue informed and educated advice.

Additional bellarine property services available

  • Finance – we have the benefit of introducing you to highly reputable local finance brokers to assist with your purchase requirements.
  • Property sub-divisions – our experience and advice is available to assist your due diligence to help you create the right plan that will sell in today’s ever changing market.
  • Project developments – multi-dwelling and/or large land subdivision projects require great understanding and high attention to detail – bellarine property has the experience to confidently offer this service.
  • Presenting your property – Do you live a long way from your holiday home? Are you too busy to get your property ready for the presentation it requires to maximise your sale price or rental price? Talk to us about how you can make your property stand out in today’s competitive property market.